"OnlinePianist" guarantees a full refund on any order within a time frame of 7 days from the point
which the order is accomplished and the product is delivered.

However, we realize that exceptional circumstance can take place with regard to the character of the product
we supply.

We DO honor late requests for refund for the following reasons:

- non-delivery of the product: due to some mailing issues you do not receive a delivery e-mail from us.
- Technical issues: it may happen so that you are having problems with running the application
on your computer (Our support team will try to solve this issue prior to the refund).

Recurring Billing & Automatic Payments

Recurring Billing offers you a way to save time by debit your credit card/PayPal account automatically on a regular schedule.
You may cancel the automatic payment before or after the next monthly payment at no charge & at any given time.

Contact us please with any issue; mind that our Support Team is ready to provide you with timely and efficient
professional assistance.

Be sure that we will find the best convenient solution for your query.

We will gladly review your problems per your contacting us via following means:
contact@onlinepianist.com

* Please, give it 24 hours for our Support Team to get back to you on the problem. Requests for a refund are accepted only within
the period of 1 week after the order is placed. You should accompany this request with detailed and grounded reasons why you apply
for a refund. Please, make sure your request does not contradict our Terms and Conditions.